Shipping and Info
Shipping info
Please always allow up to 14 working days for an item to be dispatched. Everything is hand printed to order by myself so sometimes it can take a while. Check your spam/junk folders for a shipping confirmation email. If you email us within 14 days chasing your order we won't respond as it's very clearly stated what our shipping policy is.
Missing order
If you haven't received your order within 30 days let me know and I can sort it out - after this 30 days I won't be able to refund you
Shipping to the EU
Check out my Sweet Cowboy Blues shop on Etsy for Print on demand services
International Shipping
Only orders over £50 are sent tracked. Tracking internationally from the UK is very expensive so for small orders it’s not viable.
Shipping internationally can sometimes take 6 weeks so please be bear this is mind and be patient. Although usually it tends to take 2-3 weeks.
International shipping costs either £9 or £13 depending on what you order. Order weights under 90g are £9.
Over weights over 90g are £13.
Item weights are in each description.
Please be aware that international orders may be subject to fees and tariffs costs your end - we are not liable for paying these if you refuse the order on delivery.
Incorrect addresses
If you incorrectly enter your address and the order bounces back to me then I will refund your order minus postage costs.
Bounce back orders
If your order bounces back due to insufficient address then I will refund you minus postage costs
